About Us
Your Safety is in Good Hands
Shield Security Services Limited was established in 2005 by Mr. Simon Sobrian who possessed a passion for the security business and had a vision to offer high-quality security services. Initially, the company consisted of six team members but over the past 15 years, it has grown to a team of 250 members. The company was officially incorporated on 7th September, 2005 and is approved by the Ministry of National Security, Trinidad and Tobago. Mr. Sobrian has successfully realised his dream and the company is on its way to achieving even greater success.
Company’s Policies
We treat our employees with utmost respect and consideration, and all local employment standards, regulations and benefits within the law of the land are complied with. All officers are required to submit certificates of good character when being employed and are subjected to drug testing for cocaine, marijuana and alcohol abuse.
Disciplinary Action
Shield Security has a disciplinary tribunal wherein officers who have been found in breach of our company’s codes of conduct and in extension the standard orders of our contracted locations are dealt with according to the laws that govern Trinidad and Tobago ( Industrial Relations Act). Disciplinary action will be taken in the form of either a verbal warning, written warning, suspension or dismissal according to the severity of the offence committed. Officers must comply with Shield Security’s codes of conduct.
Reliability and Response
We are offering full coverage nationwide. Since our head office is located in Maraval, we are able to respond readily to any of our Port of Spain locations within a matter of minutes. Regional Managers have been assigned to specific boroughs (central, south, east, west) to ensure rapid response to clients. All Managers are in contact with each other via trunked W.T radio phones and company cell phones. They are on-call 24 hours, 7 days a week for emergency response. All our patrol vehicles have our company’s logo and emergency contact information.
Each vehicle is equipped with the following:
- Wireless Radio
- Riot Sticks
- LED Emergency Lights
- Flash Lights
- Spot Lights
- Tow Ropes
- Jumper Cables
- Fire Extinguishers
- First Aid Kits
Our response officers and senior members of management have a Firearm User Employees Certificate (F.U.E.C) which allows them to carry service pistols when on duty.
Uniform and Equipment
The uniforms of all Shield Security officers bear the Shield logos and have a company picture ID that identifies them as a security officer.
All locations have flash lights and wireless trunked radio equipment which connects the officer on location, our headquarters, the patrol vehicle and all members of the management team. This is a secure, trunked wireless, VHF system provided by Illuminat Trinidad and Tobago Limited. All officers also have cellular phones, which are accessible from Shield headquarters as a backup. We have found this to be a discretionary necessity.
Our uniform includes:
- Dark green shirts
- Black pants
- A cap identifying them as a security officer
- Ties
- Black boots
- Black belt
- Fixed or expanding baton
- Baton holder
- Rain gear when necessary
Training
Shield Security provides thorough and adequate training to all their guards. Our training and compliance officer, Mr. Ronald Brathwaite, has a wealth of knowledge and experience in training officers. Our training schedule includes public relations, communication skills with clients and visitors, confrontation management, radio communications and incident reporting. Our officers are familiar with the laws of Trinidad and Tobago, and our qualified officers have the additional advantage of powers of arrest.
We have an arrangement with H.H.S.L Safety Systems Limited to provide training in first aid, fire fighting techniques and defensive driving to our officers. Our officers have also been specially trained for situations where they need to exercise self-defence and baton techniques such as emergency evacuations, medical emergencies and proper handling of power outages and bomb threats. We also benefit from the services of Mr. J. Goodridge who specialises in complete firearm and tactical training with international certification.
